Our Commitment to Privacy

As a customer, and prospective client of FSST, your privacy is important to us. To better protect your privacy, we provide this policy explaining our website’s information practices and the choices you can make about the way your information is collected and used. FSST Privacy policy is available on our homepage and on every page where we might collect your Personally Identifiable Information (PII). This policy applies to all PII collected or submitted on FSSTECHNOLOGIES.COM sites, applications, and platforms. By using FSST websites, and sharing your PII via FSST’s online platforms, you are consenting to our collection and use of your PII in accordance with this Privacy Policy.

International Customers/Clients

FSST is headquartered in the US and does serve Customers and Clients globally. However, when you provide your PII via this website, the governing personal data protection laws of the state of New Hampshire apply; which may differ from those in your country of residency.

The Information We Collect

Personal Information

FSST collects personal information about you through our websites and applications only when you voluntarily submit your information to us.

“Personal information” is any information that can be used to identify you or that may be linked to you. This information is commonly limited to the information found in a public directory, such as first name, last name, postal address, email address, and phone number. 

Log Files

FSST and its affiliates may automatically collect certain information regarding your use of our websites and online applications. Information collected may include:

• Your session and the pages you visit; 
• Network device addresses such as IP address;
• Date and time of access;
• Operating system of the device through which you access FSST’s website
• Browser type and version, the monitor screen size and color depth and other plugin and program information as sent by your browser.

The generic information we collect is based on IP address, which is the location of a computer or network.  We may use or disclose your IP address and data connection-specific information, to help us diagnose problems with our servers and network, and to administer our websites by identifying (1) which parts of our sites are most heavily used, and (2) where our audience originates.  In addition, generic information collected during your visit can be associated with you, if 1) you choose to provide your personal information during your visit, 2) for marketing and consultation purposes, 3) it is becomes necessary to do so to investigate a cybersecurity incident.

Web Analytics

Some FSST webpages may use Google Analytics, a service provided by Google, Inc. Google Analytics places a cookie on your computer or a code embedded into your browser to analyze how you use the site. The information generated by the cookie is transmitted to and stored by Google on its servers. Google uses this information to compile reports on website and its activities, and then FSST’s web admin may use that information to improve its site. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google does not associate your IP address with any other data held by Google.

Cookies

Cookies are small files that are stored on your computer (unless you block them). We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You may disable cookies by selecting the appropriate settings in your browser or you can opt out of the collection and use of this information; however, this may prevent you from experiencing the full functionality of our websites.

Other Sources

FSST may receive information about you from other sources, including third parties, that help us update, expand, and analyze our services and product offerings, identify new customers, or prevent or detect fraud. FSST may also receive information about you via our social media platforms, including but not limited to, when you access our social media content or interact with us on these platforms. The information we may receive is governed by the privacy settings, policies, and/or procedures of the applicable social media platform; therefore, we encourage you to review them.

How We Use Collected Information

FSST may use the information we collect:

• To respond to your inquiries;
• To provide services or materials you request;
• To operate and understand how services are utilized;
• To maintain our contact list(s);
• For marketing and analytic purposes;
• To provide business services for which the information is intended;
• To assess the effectiveness of our blogs and community-wide communications
• On some pages, you can request information, make requests for consultation, and register to receive notification of new security blog posts

We use the personal information you provide when placing a request, so that we may complete that request to the best of our ability. We use return email addresses to answer the email we receive. Such addresses may be used to communicate further with you for internal marketing and development purposes.  You can choose to opt out of receiving marketing communications from us by “unsubscribing” using the instructions in any marketing email you receive from us. 

We process your Personal Information for the purposes described above to facilitate transactions requested by you and to meet our contractual obligations (for example, establishing registering you for events); on the basis of our legitimate interests (for example, website analytics); or on the basis of your consent, where applicable.

How We Share Collected Information

We do not share this information with outside parties except for the following limited purposes:

• When we have your consent to share the information;
• To the extent necessary to complete your request;
• To verify (or match) information about you from other sources;
• With FSST operational and consultation teams and administration; if necessary;
• Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above

Internet-Based Advertisements

We may use tools such as Google Adwords to remarket to individuals who visit our website and consultation pages. Third-party vendors, such as Google, show our ads on sites across the internet, and in some cases, use cookies to serve ads based on someone’s past visits to our website. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.